Refund policy

Last updated: October 25, 2026

If Mopup isn't right for you, you can have your money back within 30 days of buying, for any reason. No questions.

How to ask

• Contact Paddle through the link in your receipt or at paddle.net, or
• write to support@mopup.online with your order number, from the email you paid with.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Refunds go back to the payment method you used; how soon they show up depends on your bank.

A refund ends your license, so please stop using it afterwards.